Product SafetyUpdated 2 months ago
EU - UK:
Product Safety and Responsibility under the Product Safety Act
At diy-artclub, we take product safety very seriously and comply with the latest requirements of the Product Safety Act. As a seller of paint-by-number products, we are the responsible party within the European Union. Below, you’ll find more information on how we comply with regulations and ensure the safe use of our products.
Our Responsibility
✔ Import and Distribution: Our products are shipped directly from China to you. As a European distributor, we take full responsibility for ensuring the safety and compliance of these products according to EU regulations.
✔ Safety Inspections: We work with reliable manufacturers and conduct quality checks to ensure that our products meet required safety standards.
✔ Complaints & Support: If you have any concerns about the safety of a product, please contact us via [email protected]. We will address your issue quickly and professionally.
Important Information for Consumers
✔ CE Marking & Product Information: We ensure that our products comply with CE marking requirements and include proper usage instructions, meaning they are safe to use within the EU.
✔ Responsible Use: Always read the provided instructions carefully before using our products. If you have any doubts about a specific product, contact us.
✔ Recalls & Warnings: In the rare event that a product does not meet safety requirements, we will communicate this immediately via our website and inform you about any recall actions.
Your Rights as a Consumer
Under European consumer law, you have the right to:
✔ Safe Products: Our products are designed and manufactured with your safety in mind.
✔ Information & Transparency: We provide full transparency about the origin and properties of our products.
✔ Complaint Procedure: If you experience any issues, you can submit a complaint via our contact email. We aim to resolve all issues as quickly as possible.
For more information or any questions, please contact us at [email protected].
We are always here to help!
LTH Trading B.V. Edisonweg 3a 3404 LA IJsselstein Nederland
Australia:
🛡 Product Safety and Compliance under the Australian Consumer Law (ACL)
At DIY Art Club, we take product safety very seriously and comply with the Australian Consumer Law (ACL) and relevant ACCC (Australian Competition and Consumer Commission) safety standards. As a seller of paint-by-number kits, we ensure our products meet Australian safety requirements to provide a safe and enjoyable experience.
Below, you’ll find details about our compliance with Australian laws and our commitment to product safety.
Business Details
LTH Trading B.V.
Edisonweg 3a
3404 LA IJsselstein
Netherlands
Our Responsibility
✅ Import and Distribution: Our products are shipped directly from China to Australia. We work closely with manufacturers to ensure compliance with mandatory product safety standards as outlined by the ACCC.
✅ Safety Compliance: Our paint-by-number kits comply with relevant Australian safety laws, including regulations for chemical content in paints and art supplies. All materials are tested to meet safe exposure levels under ACCC and NICNAS (National Industrial Chemicals Notification and Assessment Scheme).
✅ Consumer Support & Complaints: If you have any safety concerns regarding a product, please contact us immediately at [email protected]. We are committed to resolving issues efficiently and professionally.
Important Information for Consumers
📌 Compliance with Australian Safety Standards: Our products adhere to ACCC product safety guidelines, ensuring they meet the mandatory information and labeling requirements for consumer goods.
📌 Product Recalls & Safety Warnings: If a product is found to be non-compliant with Australian safety standards, we will immediately notify affected customers via our website and follow the Product Safety Australia recall process.
📌 Chemical & Material Safety: Our products comply with Australian laws regulating art materials, paints, and consumer chemicals.
📩 Need Help? Contact us at [email protected] – we’re here to assist you!
Canada:
🛡 Product Safety and Compliance under the Canada Consumer Product Safety Act (CCPSA)
At DIY Art Club, we are committed to ensuring that our paint-by-number kits meet all necessary Health Canada safety standards under the Canada Consumer Product Safety Act (CCPSA). As a seller, we take full responsibility for compliance with Canadian safety regulations to protect your well-being.
Below, you’ll find key details about our commitment to product safety and consumer protection in Canada.
Business Details
LTH Trading B.V.
Edisonweg 3a
3404 LA IJsselstein
Netherlands
Our Responsibility
✅ Import and Distribution: Our products are shipped directly from China to Canada. We ensure that all paint and art materials comply with Health Canada’s Consumer Chemicals and Containers Regulations (CCCR) to prevent exposure to hazardous substances.
✅ Safety Compliance: We work with reputable manufacturers to ensure all products meet Canadian labeling and product safety regulations under the CCPSA.
✅ Incident Reporting Obligation: If we become aware of a product-related health or safety issue, we are legally required to report it to Health Canada within two business days.
✅ Consumer Support & Complaints: If you have concerns about product safety, please contact us at [email protected]. We will address your issue promptly.
Important Information for Consumers
📌 Compliance with Canadian Safety Standards: Our products comply with Health Canada’s Hazardous Products Act (HPA) and Consumer Chemicals and Containers Regulations (CCCR) to ensure chemical safety in art materials.
📌 Product Recalls & Safety Notices: If a product is found to violate Canadian safety regulations, we will immediately notify customers and Health Canada.
📌 Chemical & Material Safety: Our paints are tested to meet Canada’s chemical exposure limits for consumer products.
📩 Need Help? Contact us at [email protected] – we’re happy to assist you!